About Us

Handled with care, folded with heart.

Hi, I’m Emily — the lady behind Laundry Lady Laundry Service.

Laundry is personal. It’s part of your daily life, your routines, your comfort. I started this business to help busy people like you feel a little more caught up — and a little more cared for.

I believe in doing things right: clean laundry, folded with care, returned on time. I don’t rush through loads or cut corners. Every order gets my full attention, because I know what it means to hand your laundry to someone else — and I don’t take that lightly.

After completing over 300 laundry orders with a 4.92-star customer rating through another service, I wanted to offer the same reliable, personal laundry care on my own terms — and Laundry Lady was born.

Whether it’s your weekly laundry or a pile that’s been waiting too long, I’m here to help.

When you trust Laundry Lady, you’re trusting someone who shows up, does the work, and cares about the results.

If I can help make your week a little easier, I’m doing my job right.

— Emily

Owner, Laundry Lady Laundry Service

Our Story

Laundry Lady started with a simple idea: what if laundry service felt more personal, more reliable, and just… better?

Before starting my own business, I worked with a national laundry platform and quickly became one of the top-rated providers in my area. I loved doing laundry — not just the work itself, but knowing I was helping people take something off their plate. Over time, I realized what really mattered to my customers: they wanted someone they could trust, someone who paid attention to the details, and someone who cared.

So I decided to take what I’d learned and do things a little differently.

I started Laundry Lady to serve my community in a way that felt more human — with real connections, consistent care, and a focus on quality. I was raised to treat people the way I want to be treated, and I believe everyone deserves service they can count on.

This isn’t just about laundry. It’s about making someone’s day easier, lightening the load (literally), and delivering a little peace of mind, one order at a time.

Why Laundry Lady?

When it comes to laundry, you want someone you can trust. Here’s why so many customers choose Laundry Lady:

Over 300 laundry orders completed with care
4.92-star average customer rating
Reliable service in Rockford and surrounding areas
Personal, friendly care — not a big chain or rushed job
Every load handled like it’s for my own family